Support

If you need assistance with your account, membership, technical questions, or how to navigate the platform, the best place to begin is the Customer Care page. There you can send a message through the secure contact form, and your inquiry will be directed to the appropriate team.

Common Support Areas

• ✦Account access and login help
• ✦Membership questions and billing
• ✦How to use Instant Readings
• ✦How to access Chart Altar Interactive
• ✦Technical issues with charts or pages

Response Time

We aim to respond to all support messages within 24–48 hours on business days.

Before You Write

If your question is about getting started or understanding how the platform works, you may also find helpful answers on the FAQ page.

For all other requests, please visit Customer Care and send us a message. We're ready to assist you.